Purposeful Partners Consulting

Privacy Policy

We collect personal information so we can answer enquiries and deliver consulting services. This policy explains exactly what we collect, why, who sees it, and how you can get it back or removed. It is written to align with the Australian Privacy Principles under the Privacy Act 1988.

Last updated 12 August 2026

Who We Are

Purposeful Partners Consulting is a consulting business based at Level 1/44 Watton St, Werribee VIC 3030. You can reach us at support@purposefulpartnersconsulting.com.au or +61 480 893 754.

What We Collect

We only collect what we need to respond to you and to deliver the work you engage us for.

  • Contact details you submit: name, email, phone and business name
  • Enquiry content: the services you are interested in and anything you tell us in a message, form, quiz or chat
  • Engagement information: business structure, registration scope, documents and records you provide for registration or audit work
  • Technical information: pages visited, referring source and device type, collected in aggregate through analytics

How We Use It

We use your information to reply to enquiries, prepare proposals, deliver consulting and registration support, meet our own record keeping obligations, and send service updates you have asked for.

We do not sell your personal information. We do not use it for unrelated marketing without your consent, and every marketing email includes an unsubscribe link.

Sensitive And Participant Information

Registration and audit work sometimes involves documents containing participant or staff information. We treat that as sensitive information: it is accessed only by the consultant working on your engagement, it is stored in access controlled systems, and it is returned or deleted at the end of the engagement unless we are required to retain it.

Who We Share It With

We share information only where it is necessary to do the work or where the law requires it.

  • Service providers who host our website, CRM, email and calendar systems, under confidentiality obligations
  • Approved quality auditors, where you have asked us to support your audit
  • Regulators or authorities where we are legally required to disclose

Storage, Security And Retention

Information is stored in reputable cloud services with access restricted on a need to know basis. Some providers store data outside Australia; we choose providers with equivalent privacy protections.

We keep enquiry records for up to two years and engagement records for seven years to meet tax and professional obligations, then delete or de-identify them.

Cookies, Analytics And Chat

Our site uses cookies and analytics to understand which pages help people and which do not. Our chat assistant collects the name, email and interest you enter so a human can follow up. You can decline cookies in your browser and still use the site, and you can use the phone number or email instead of chat at any time.

Access, Correction And Complaints

Email support@purposefulpartnersconsulting.com.au to request a copy of your information, ask us to correct it, or ask us to delete it. We respond within 30 days. If you are unhappy with our response, you can escalate to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes To This Policy

We update this policy when our systems or obligations change. The date at the top always reflects the current version.